Printer FriendlySB 79 provide for the application of LEAN techniques to certain state ...
State of South Dakota
LEGISLATIVE ASSEMBLY, 2011
SENATE BILL NO. 79
Introduced by: Senators Johnston, Heineman, Krebs, and Peters and Representatives
Munsterman, Nelson (Stace), and Perry
FOR AN ACT ENTITLED, An Act to provide for the application of LEAN techniques to
certain state government processes and to provide for prioritization and oversight of the lean
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF SOUTH DAKOTA:
Section 1. For the purposes of this Act, the term, LEAN techniques, means methods of
improving administrative processes that:
(1) Are based upon a focus of a customer service perspective that seeks to optimize value
delivered to the public;
(2) Involve employees, the regulated community, and the public in continual
improvements and the finding of solutions;
(3) Use a continual improvement framework that emphasizes rapid implementation
rather than lengthy planning;
(4) Seek to reduce the complexity of the process; and
(5) Use metrics and visual controls to improve decision making and problem solving.
Section 2. Each state agency shall, upon a schedule promulgated by the Bureau of
Administration in consultation with the Department of Legislative Audit, identify at least one
process that either requires significant agency processing times or resources or that has a
significant impact on the public and shall submit a summary of such process to the
commissioner of the Bureau of Administration. The commissioner shall compile a list of all
agency processes submitted in accordance with this section and shall, from time to time,
determine which such processes have the highest priority in terms of the potential savings if
streamlined or of the actual economic impact of the process. The commissioner shall coordinate
the examination and improvement of each agency process and shall seek private entities willing
to train agency personnel in implementing LEAN techniques to improve each process in
accordance with section 3 of this Act, without compensation.
Section 3. Each agency shall, in order of priority as determined by the commissioner in
accordance with section 2 of this Act, with the assistance of a facilitator from the Office of the
Governor, the Department of Labor, or a private entity that is volunteering its services, use
LEAN techniques to:
(1) Align work processes, identify problematic issues, and streamline the process;
(2) Meet of exceed any processing time guidelines that exist;
(3) Minimize the number of employees involved and delays in the process;
(4) Replace paper with technology whenever possible;
(5) Simplify the process without impacting legal requirements of the process;
(6) Develop and track process benchmarks.
The agency shall solicit the involvement of employees and the public to highlight and find
solutions for areas of the process in need of improvement.
Section 4. Each agency selected to implement LEAN techniques shall report, on a date set
by the commissioner, and quarterly thereafter, to the Bureau of Administration and the
Department of Legislative Audit on the agency's progress in complying with the requirements
of this Act.
Section 5. It is not a conflict of interest for any contractor to provide training of state
employees of an agency in LEAN techniques or to provide facilitators to assist an agency in
implementing LEAN techniques in accordance with section 3 of this Act, without compensation,
so long as such contractor is not party to a contract with such agency.